General Information A – Z
ALTON ASSEMBLY ROOMS, COMMUNITY CENTRE AND SHOPMOBILITY Tel: 01420 85057, websites: www.altonassemblyrooms.com
Alton Climate Action Network (ACAN) bringing people together to tackle the climate emergency www.altonclimatenetwork.org.uk
ALTON COMMUNITY CUPBOARD
ALTON & DISTRICT RESIDENTS ASSOCIATION, www.adra.community
ALTON FOODBANK, Market Square, Alton. 07773 034447 www.altonfoodbank.org.uk
ALTON REGISTRY OFFICE, 4 Queens Road, Alton. Tel: 0330 555 1392 www.hants.gov.uk/registration
ALTON SOCIETY, www.altonsociety.org.uk
ALTON SPORTS CENTRE, Chawton Park Road, Alton, GU34 1ST. Tel: 01420 540040, www.everyoneactive.com/centre/alton-sports-centre
ALLOTMENTS, To apply for a plot or if you have any questions contact Alton Town Council, Tel: 01420 83986 or email
BANKS AND ATM’s, Several well-known bank branches with ATM’s are in the High Street. With ATM’s also outside Sainsbury’s, BP Petrol Station, Tesco Express and inside Raven Square Convenience Store.
CITIZENS’ ADVICE BUREAU, Market Square, Alton, GU34 1HD. Tel: 080 8278 7901, website: www.citizensadvice.org.uk/local/east-hampshire
DOCTORS’ SURGERIES
• The Wilson Practice, Anstey Road, Alton. Tel: 01420 84676. www.wilsonpractice.co.uk
• Chawton Park Surgery, Chawton Park Road, Alton. Tel: 01420 542542. www.chawtonparksurgery.nhs.uk
EDUCATION, Find out about education service in Hampshire including finding a school, holiday dates, apply for a school place, transport, and free school meals – www.hants.gov.uk/educationandlearning
HOSPITALS
• Basingstoke and North Hampshire Hospital and A & E (24 hours casualty services), Aldermaston Road, Basingstoke, RG24 9NA. Tel: 01256 473202
• Alton Community Hospital (no emergency department) Chawton Park Road, Alton, GU34 1RJ. Tel: 0300 003 2196
JOB CENTRE, Alton Job Centre Plus, 1-3 Butts Road, Alton. Tel: 0845 604 3719
LIBRARY, Alton Library, Vicarage Hill, Alton. hants.gov.uk/librariesandarchives/library/libraryfinder/alton-library
LOCAL GOVERNMENT
• Alton Town Council, Town Hall, Market Square, Alton. Tel: 01420 83986, www.alton.gov.uk.
• East Hants District Council Offices, Petersfield. Tel: 01730 266551, www.easthants.gov.uk
• Hampshire County Council, Winchester. General enquiries tel: 0300 555 1375, website: www.hants.gov.uk.
POST OFFICES
• Alton Post Office, W H Smith, Westbrooke Walk, Alton, GU34 1HZ.
· Alton Delivery Office, 73 High Street, Alton, GU34 1AA. Tel: 03457 740 740
• Holybourne Shop and Post Office, London Road, Holybourne. Tel: 01420 83323
SOCIAL SERVICES DEPARTMENTS
• Adult Services, Tel: 0300 555 1386, www.hants.gov.uk/socialcareandhealth/adultsocialcare
• Children and Families Services, Tel: 0300 555 1384. www.hants.gov.uk/socialcareandhealth/childrenandfamilies
If you are someone else is in imminent danger, call the police on 999 or 101 if it is less urgent.
Emergency Helplines
FIRE AND RESCUE
No matter how small the fire, get out and call 999 (don’t go back in for any reason) even small fires can spread quickly, and the smoke can be toxic.
MEDICAL EMERGENCY
Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.
For a non-life threatening urgent medical problem you can get help from 111.nhs.uk or call 111.
POLICE
Always call 999 in an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened.
Non-emergency crimes can be reported to the police online: www.police.uk/pu/contact-the-police or by calling 101.
ELECTRICITY POWER CUT
Scottish & Southern Energy supply the area. Tel: 0800 072 7282.
If there is a power cut call 105 (a free-of-charge call from any network)
GAS EMERGENCY
If you smell gas or suspect there is a gas emergency call the National Grid 24 hour emergency line tel: 0800 111 999.
WATER SUPPLY
• South East Water 0333 000 0002. 24 hour leak line Tel: 0333 000 3330
• Thames Water (sewerage/blocked drains) 0800 316 9800•Water outages in your area: https://inyourarea.digdat.co.uk/southeastwater
Local Transport Information
Alton is at the centre of a modern commuter network, which provides rapid access to the capital and major cities and facilities in Southeast England.
BY RAIL
Alton Train Station, Station Rd, Alton GU34 2PZ.
• South West Trains normally operate 35 trains per day travelling from Alton to London Waterloo taking an average of 1h 18m. Tel: 0345 600 0650, website: www.southwesttrains.co.uk.
• National Rail Enquiries, train times, fares, season tickets and station information. Tel: 03457484950, website: www.nationalrail.co.uk.
• The Mid-Hants Railway, Watercress Line heritage railway also operates from platform 3 at Alton train station. Tel: 01962 733 810, website: www.watercressline.co.uk
BY BUS
• Stagecoach is the main provider of bus services in the area, with bus timetables, journey planner and information available from – tel: 0871 200 2233, website: www.stagecoachbus.com
• Several local coach companies provide a wide variety of excursions, both short and long, as well as private hires including Top Marks Coaches, tel: 01420 562945, www.topmarkscoaches.co.uk
BY TAXI
Alton Town Council cannot recommend any companies, but the town is served by several taxi operators including:
Alton 8’s 01420 88888 / Court’s Cars 01420 588007 / Driving Miss Daisy 07383107735 / H Cabs 01420 89047 / Taj Executive Hire 01420 544544 / Wilson Taxis 01420 87777
CYCLE ALTON
Visit the My Journey Hampshire, Active Alton website for the cycle journey planner tool, local clubs and cycling in Alton and the surrounding area: www.myjourneyhampshire.com/cycle/active-alton
WALK ALTON
Alton is a destination town for walkers and Walk Alton will signpost you to the beautiful walks locally and introduce you to the many walking clubs: www.walkalton.org.uk
BY ROAD
The M3 / M25 / A3(M) / A31 / A32 road system enables London, Southampton, Portsmouth, Guildford, Winchester, and the Solent to be reached within an hour. London Heathrow and London Gatwick airports are nearby.